Your questions, our answers

Yes. You only take what you need. We create your website, and your Google Business Profile stays as it is. Once the website is online, you can add its address to your profile yourself, or we can do it for you. People who find you on Google will then be able to view it in one click.

Yes, in most cases. We first look at how your website was built, then we tell you what can be improved without starting from scratch. If a redesign is really preferable, we explain why before you decide anything.

Yes. Your website and your domain name belong to you. We buy the domain name for you and we host your website: the renewal of the domain name and the hosting are included in an annual plan, whose price is stated in our proposal. This plan also includes minor updates, such as a change of opening hours, text or photo. Larger changes are subject to a quote. If one day you wish to leave, we transfer your domain name and your website files to you.

No, not for you. We write everything the assistant needs to know based on your business and the questions your customers ask you, then we install it. On your website, it works on most platforms, for example WordPress or Shopify. Some, such as Wix, require a paid plan: we check this with you before starting. On WhatsApp, it replies on a number dedicated to your establishment.

Yes. It recognises your customer's language on its own and replies in French or in English, on your website as well as on WhatsApp. If your customers speak other languages, we look with you at the possibility of adding them.

Yes, that is what keeps it effective over time. Every month, we reread its conversations with your customers and we adjust its answers: a piece of information that has changed, a question it did not know how to handle, a new offer to present. This monthly follow-up is part of our service, and its price is stated in our proposal. If you prefer to reread the conversations with your customers and adjust its answers yourself, that is possible: we discuss it together.

Yes. Simply send us your photos and your videos, even if they were taken with a phone. We improve how they look and edit them to suit the place where you want to publish them: social media or website. You receive files ready to publish. The sharper and better lit your images are, the better the result will be.

Yes. From a simple photo of your product, we create a staging suited to your brand: elegant setting, interior, premium background or presentation on a model. You do not need to organise a photo shoot. Your visuals are ready for your online shop, your social media or your catalogues.

Yes. We create your flyers, posters, business cards, leaflets, menus or roll-up banners, in the right format for each use, and we can start from your own photos. If you wish, we also take care of the printing, in France, in the French Caribbean and in Laos.

Yes, in Luang Prabang. We come to carry out the photo and video shoots in your establishment: rooms, dining room, terrace, dishes or products. You receive images ready to publish on your website, your Google Business Profile and your social media. Elsewhere in Laos, we consider each trip depending on the town. Everywhere else, we work from the photos and videos you send us.

Yes. A team on site distributes your flyers, brochures, catalogues or posters to partner shops and establishments, in Guadeloupe, Martinique, Saint-Martin, Saint-Barthélemy and French Guiana. In Guadeloupe, we also organise street marketing operations, such as handing out flyers to motorists.

Yes. PowerCom is a French company, registered in Paris, and the agency is based in Luang Prabang, Laos. We work with businesses in France and internationally. The time difference is not an obstacle: if you book a video call appointment, the time slots are displayed directly in your time zone.