Terms of Sale

This is a translation provided for convenience. In the event of any discrepancy, the French version prevails. Read the French version

Purpose and scope

These Terms of Sale govern the contractual relationship between Agence PowerCom and any natural or legal person (the client) wishing to purchase the services or digital guides offered on this website. Placing any order implies unreserved acceptance of these Terms of Sale.

Seller identification

Agence PowerCom, a single-shareholder SAS with a share capital of €100.
Registered office: 60 rue François 1er, 75008 Paris.
RCS Paris 943 685 867.
Email: contact@agencepowercom.com

Services offered

Agence PowerCom offers the following services: creation of websites and web pages, installation and monitoring of an AI assistant on the client's website and/or on a dedicated WhatsApp number, creation and optimisation of Google Business Profiles, photo and video editing, creation of images from photos supplied by the client, photo retouching and styling, creation of advertising visuals, on-site photo and video shoots at businesses in Luang Prabang, distribution of advertising materials in the French Caribbean and French Guiana, street marketing in Guadeloupe. These services are subject to a prior, personalised quote, drawn up according to the client's needs.

Digital guides

Agence PowerCom also offers digital guides in PDF format, sold through partner platforms (in particular Payhip). These guides can be downloaded immediately after the payment has been confirmed, directly from the partner platform.

Prices

Prices are stated in euros. Services are subject to a prior quote specifying the total price before any order is placed. The price of the digital guides is the one displayed on the partner platform at the time of purchase.

Orders

For services, the order is confirmed once the client has accepted the quote, by email or by any other means agreed between the parties. For digital guides, the order is placed directly on the partner platform, which handles the entire transaction.

Payment terms

For services, the payment terms (deposit, balance, payment schedule) are set out in the quote accepted by the client. For digital guides, payment is made online, using the methods offered by the partner platform.

Delivery

Services are delivered within the timeframes stated in the quote accepted by the client. Digital guides are available for immediate download after payment, directly from the partner platform.

Websites: domain name, hosting and updates

When Agence PowerCom creates a website, the quote specifies whether the domain name and hosting are provided by the agency or remain with the client.

When the agency provides them, the domain name is purchased by the agency and its renewal is included in the annual package stated in the quote. It belongs to the client, who may take it back, along with the files of their website, if they end the collaboration. As a domain name cannot be transferred during the 60 days following its purchase, the transfer is possible once this period has elapsed. The website is hosted by the agency, within this same package.

The annual package includes a number of minor updates per year, stated in the quote. A minor update is the modification of an element already present on the website: opening hours, text, photo, without creating a new page or changing the layout. Any other request is subject to a quote.

Right of withdrawal

In accordance with the law, any individual consumer client has a withdrawal period of 14 days from the date of the order.

However, as regards digital content supplied on an intangible medium, this period does not apply to digital guides once the download begins with the client's prior and express consent. By confirming their order, the client acknowledges and agrees to expressly waive their right of withdrawal for this digital content supplied immediately.

Liability and intellectual property

Agence PowerCom undertakes to carry out the services with care and professionalism. It cannot be held liable in the event of force majeure or of any event beyond its control. The creations produced (visuals, edits, websites) remain the property of Agence PowerCom until the service has been paid for in full, and are then assigned to the client according to the terms set out in the quote.

Personal data

The processing of the client's personal data is described in the website's legal notice.

Applicable law and disputes

These Terms of Sale are governed by French law. In the event of a difficulty, the client is invited to contact the agency at contact@agencepowercom.com in order to seek an amicable solution as a priority.

In accordance with Article L612-1 of the French Consumer Code, an individual consumer client may use a consumer mediator free of charge with a view to the amicable resolution of a dispute with the agency. The contact details of the mediator to which the agency is subject are provided on request at this same address.

Failing an amicable resolution, any dispute falls under the jurisdiction of the French courts.